Easypaisa Partners with UAE’s Money Exchange Network for Instant Foreign Remittances: ProPakistani

Easypaisa Partners with UAE’s Money Exchange Network for Instant Foreign Remittances
Burj Bank Selects Dialogic Technology and ZRG Contact Center Apps
wi-tribe Introduces How to Guides for Users

Easypaisa Partners with UAE’s Money Exchange Network for Instant Foreign Remittances

Posted: 25 Jun 2012 10:23 PM PDT

Al Ansari Exchange, the UAE's largest money exchange network, has partnered with Tameer Bank for simplifying UAE to Pakistan funds transfers, making them instant and withdraw-able at over 20,000 Easypaisa outlets spread across Pakistan, said a statement published on Al Ansari Exchange website.

United Arab Emirates is considered a dense Pakistani populated country where remittances back home have been seeing an increase, with recent figures showing the value of remittances from UAE to Pakistan in 2011 amounting to around USD 2.2 billion.

Factors such as the depreciating value of the Pakistani rupee, increase in worker migration and the improved skill levels of migrating workers have contributed to the increase in remittances to the country.

“Pakistanis represent one of the largest expatriate communities in the UAE, which makes this partnership with Tamer Bank highly significant as it optimally leverages the vast network of Telenor Pakistan.

Given that the money transfer is instant, and the recipients in Pakistan can collect the money even late in the night will be highly advantageous to both the sender and receiver.

This tie up also underlines our ongoing commitment to identify customer requirements and respond with timely and cost-effective solutions,” said Rashed Ali Al Ansari, General Manager, Al Ansari Exchange.

This agreement between Al Ansari Exchange and Tameer Bank will allow Pakistani expatriates based in UAE to transfer funds instantly to their families back in Pakistan, who can withdraw funds from Easypaisa outlets near to them.

There are 110 Al Ansari Exchange branches in UAE to transfer money instantly.

Burj Bank Selects Dialogic Technology and ZRG Contact Center Apps

Posted: 25 Jun 2012 10:20 PM PDT

Burj Bank Limited in Pakistan has selected Dialogic Technology and ZRG contact center apps for their upcoming contact center project, said a statement shared with ProPakistani.

Burj Bank contact center project is aimed at providing the best quality of services to the customers in a cost-effective way.

Burj Bank required an experienced solution provider offering the best technology and associated services.

Burj Bank invited offers from several providers and conducted thorough evaluations of the offered technology, capabilities and strengths and prior performance of the technology from Cisco, Genesis, Dialogic and Avaya. Local dealers and resellers were also evaluated.

After evaluating several products, Burj Bank decided to go with Dialogic Technology due to flexibility, durability and its long term partner ZRG, a well recognized IT company in the region offering fully customized and integrated solutions.

Dialogic is a globally recognized leader and a pioneer in the innovative contact center communication and CTI technology. ZRG is well-known pioneer in ICT solutions and has a successful and un parallel track record of successfully delivering result-oriented and durable solutions during last 18 years.

Dialogic Technologies, deployed by ZRG are being successfully used by 16 leading banks within Pakistan and abroad, in addition to many other brand name organizations such as TCS, PSO, Sanofi, EFU, Allianz, MultiNet, PTCL and many others.

wi-tribe Introduces How to Guides for Users

Posted: 25 Jun 2012 10:04 PM PDT

wi-tribe, in an effort to extend support to its customers, has introduced how-to videos demonstrating various actions that wi-tribe customers undergo.

These videos explain the process of installing a modem, configuring it, enabling passwords, strengthening signals and various other things that will enhance wi-tribe customers' experience with wireless broadband internet.

Videos come with easy to understand explanation in Urdu language that will simplify the usage and will enhance customers' understanding about the product.

wi-tribe's how to do videos are industry first in terms of helping customers with videos tutorials for the services they offer.

Effort should be replicated by other telecom operators, especially because reach of telecom services is extending beyond the urban areas.

To watch these How to videos click this url: http://www.wi-tribe.pk/how-to-videos/

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Tuesday, June 26, 2012